Privacy Policy
SpaceLogic is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal data. This policy explains our practices when you interact with our diagnostic questionnaires, design consultations, and modular storage system services.
1. Information We Collect
SpaceLogic collects personal data to deliver tailored space design solutions and improve our services. The types of information we gather include:
- Diagnostic Questionnaire Data: When you complete our space diagnostic questionnaire, we collect details about your room dimensions, layout constraints, storage frustrations, and design preferences. This information is essential to generate accurate modular system configurations matched to your specific space.
- Contact Information: Your name, email address, phone number, and postal address when you submit inquiry forms, request design analysis, or communicate with our team.
- Project Details: Information about your room type (bedroom, hallway, open-plan), architectural constraints (sloped ceilings, narrow corridors), and functional requirements you share during consultation.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on diagnostic tools, and features accessed. This may be collected through standard web analytics tools.
- Device and Browser Information: Technical details such as your IP address, browser type, operating system, and device type to ensure our site functions properly across platforms.
- Cookies and Similar Technologies: We use cookies to remember your preferences, maintain session information during questionnaire completion, and understand how visitors use our site. You may control cookie settings through your browser.
2. Purpose of Data Collection
We collect and process your personal data for the following legitimate purposes:
- To deliver diagnostic space analysis and generate customized modular system configurations based on your room constraints and storage needs.
- To communicate with you about your inquiry, provide design recommendations, and follow up on consultation requests.
- To improve our diagnostic questionnaire, design tools, and service offerings based on user feedback and usage patterns.
- To maintain the security and functionality of our website and protect against fraudulent or unauthorized access.
- To comply with legal obligations and respond to lawful requests from authorities in Turkey and the Marmara Region.
- To send you optional newsletters, design insights, or product updates if you have consented to receive such communications.
3. Legal Basis for Processing
SpaceLogic processes your personal data under the following legal bases, in accordance with Turkish data protection law (Law No. 6698 on the Protection of Personal Data, known as KVKK):
- Contractual Necessity: Processing data required to fulfill your request for space design analysis and modular system configuration.
- Explicit Consent: When you provide consent through our forms, questionnaires, or communication preferences.
- Legitimate Interest: To improve our services, maintain website security, and understand user behavior for service enhancement.
- Legal Obligation: To comply with Turkish law and regulatory requirements.
4. Sharing Your Information
SpaceLogic does not sell, rent, or trade your personal data to third parties for marketing purposes. However, we may share your information in the following circumstances:
- Service Processors: We may engage third-party service providers (such as email delivery services, hosting providers, or analytics platforms) who process data on our behalf under strict confidentiality agreements and data protection obligations.
- Design Collaboration: If you request detailed design consultation, we may share relevant project information with our design team members or partner architects who assist in creating your customized configuration.
- Legal Compliance: We may disclose your information if required by law, court order, or governmental request, or to protect the rights, safety, and security of SpaceLogic, our users, or the public.
- Business Transfer: If SpaceLogic is acquired, merged, or substantially reorganized, your data may be transferred as part of that transaction, subject to the same privacy protections.
5. Data Retention
SpaceLogic retains your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by Turkish law:
- Diagnostic Questionnaire Data: Retained for up to 24 months to enable you to revisit your analysis, request updated configurations, or receive follow-up design recommendations. You may request deletion at any time.
- Contact and Inquiry Data: Retained for 12 months following the completion of your inquiry or consultation, unless you opt in to ongoing communications.
- Email Communications: Retained for 12 months unless you unsubscribe from our mailing list.
- Analytics and Usage Data: Aggregated analytics data is retained for up to 12 months; individual session data is typically deleted after 6 months.
- Legal and Compliance Records: Retained as required by Turkish law, typically for a minimum of 5 years.
After the retention period expires, we securely delete or anonymize your data. If you request deletion before the retention period ends, we will comply unless legal obligations require us to retain the information.
6. Your Privacy Rights
Under Turkish data protection law (KVKK) and consistent with international privacy standards, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Correction: You may request that we correct inaccurate or incomplete information.
- Right to Deletion: You may request deletion of your personal data, subject to legal retention obligations.
- Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances.
- Right to Object: You may object to processing of your data for marketing or profiling purposes.
- Right to Data Portability: You may request your data in a structured, commonly used format for transfer to another service provider.
- Right to Withdraw Consent: If you have provided consent for a specific purpose, you may withdraw that consent at any time.
- Right to Lodge a Complaint: You may file a complaint with the Turkish Data Protection Authority (Kişisel Verileri Koruma Kurumu) if you believe your rights have been violated.
7. Security Measures
SpaceLogic implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage.
- Secure authentication mechanisms for accessing user accounts and diagnostic records.
- Regular security audits and vulnerability assessments.
- Restricted access to personal data by authorized personnel only.
- Secure deletion protocols for data at the end of its retention period.
While we strive to protect your information, no security system is completely impenetrable. We encourage you to use strong passwords and protect your account credentials.
8. Cookies and Tracking Technologies
SpaceLogic uses cookies and similar tracking technologies to enhance your experience and gather analytics:
- Session Cookies: Used to maintain your session while completing diagnostic questionnaires and accessing personalized recommendations.
- Preference Cookies: Remember your language, layout preferences, and other settings to improve future visits.
- Analytics Cookies: Help us understand how visitors interact with our site, which features are most useful, and where improvements are needed.
Most browsers allow you to control cookies through settings. You may disable cookies, but this may limit functionality of certain features on our site. By continuing to use SpaceLogic, you consent to our use of cookies as described in this policy.
9. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or external resources. SpaceLogic is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services before providing your personal information.
10. Children's Privacy
SpaceLogic's services are designed for adults, design professionals, and homemakers. We do not knowingly collect personal data from children under the age of 18. If we become aware that we have collected data from a child without parental consent, we will promptly delete that information. Parents or guardians who believe their child has provided information to SpaceLogic should contact us immediately.
11. International Data Transfers
SpaceLogic operates primarily in Turkey and the Marmara Region. If we transfer your personal data outside of Turkey, we ensure that appropriate safeguards are in place to protect your information in accordance with Turkish data protection law and international standards.
12. Changes to This Privacy Policy
SpaceLogic may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our services following notification of changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have questions about this privacy policy, wish to exercise your privacy rights, or need to report a data protection concern, please contact SpaceLogic using the information below:
SpaceLogic
Email: hello@spacediagnostic.pro
Phone: +90 505 837 60 72
Website: spacediagnostic.pro
Location: Istanbul, Marmara Region, Turkey
We will respond to your inquiry within 30 days. If you are not satisfied with our response, you may file a complaint with the Turkish Data Protection Authority.
14. Data Protection Authority
For complaints or inquiries regarding data protection in Turkey, you may contact: